Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information that you provide when using our services. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from users of our services. The following data is collected:

• Email addresses: Collected to enable communication, account creation, and access to our services.
• User agents: Collected to help diagnose technical issues and improve compatibility across devices and platforms.
• IP addresses: Collected for security purposes, to manage sessions, and improve user experience.
• App Installation IDs: Collected to identify individual app installations and provide diagnostic information for troubleshooting and improvement.
• Crashlytics Installation UUIDs: Collected to diagnose app crashes and improve the stability of the app.
• Crash traces: Collected to assist in diagnosing and resolving technical issues within the app.
• Breakpad minidump formatted data (NDK crashes only): Collected to help analyze and resolve crashes in native (NDK) code.
• Site Usage Information: We reserve the right to passively collect information related to site usage, such as time spent on the site, areas visited, and sites linked to and from. In the future, we may also install cookies on members' devices and collect additional information.
• Functionality Data: We collect information from app functionalities, including but not limited to feature usage, interactions, and performance metrics. This data can and will be used to improve the application.

2. Use of Collected Information

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To troubleshoot issues with our app, including diagnosing crashes and other errors.
• To improve the overall performance and functionality of the app.
• To ensure the security of the app and services.
• To analyze usage patterns for research, development, and improvement of the app.

3. Data Retention

Personally Identifiable Information (PII): We retain PII such as email addresses, user agents, IP addresses, App Installation IDs, Crashlytics Installation UUIDs, and crash traces for the duration of your account's active status. Once your account is deleted, this information will be retained for up to 180 days for the purposes of troubleshooting, compliance, and legal obligations. After this period, we make our best effort to permanently delete or anonymize this data.

Non-Personally Identifiable Information (non-PII): We may retain non-PII data derived from app usage (such as aggregated, anonymized crash reports and diagnostics data) for research and analytical purposes. However, we make reasonable efforts to delete non-PII data when it is no longer necessary.

4. Data Security

We take data security seriously and implement industry-standard practices to protect your personal information. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

• When required by law or in response to valid legal processes.
• To protect the rights, property, or safety of our users, employees, or the public.
• When collaborating with service providers who assist in operating our app, so long as they agree to keep this information confidential, secure, and integral.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Update: You can access and update your personal information at any time through the app's account settings.
• Data Deletion: The only way to delete your personal data is by deleting your account. You can delete your account by using the account deletion feature within the app. Once your account is deleted, your personally identifiable information (PII) will be retained for up to 180 days, after which we make our best effort to delete or anonymize it, unless required by law to retain it for a longer period.
• Withdrawal of Consent: You can withdraw your consent to our use of your data by discontinuing use of our services. However, data will not be deleted unless you delete your account as per the process mentioned above.
• Non-Personally Identifiable Data: Any non-PII derived from app usage may be retained, though we make reasonable efforts to delete such data when it is no longer needed.

7. Data Collection by Third Parties

We use third-party services to help operate and improve our app. These third-party providers may collect additional data, including but not limited to device information, usage analytics, and diagnostic data. We carefully select third parties that comply with international privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), but there may be instances where third-party services collect additional information not explicitly mentioned in this policy. We do our best to stay informed of these data collection practices and minimize any unexpected collection of your data.

8. Advertising and Data Tracking for Ad Optimization

We use Meta SDK (Facebook SDK) to optimize advertising and measure the effectiveness of our marketing campaigns. This section explains how we collect and use data for advertising purposes.

Meta SDK Integration: Our mobile applications integrate Meta SDK, which enables us to deliver personalized advertisements and measure ad performance. Meta SDK collects and processes data to help us optimize our advertising efforts.

Data Collected for Advertising: When you use our mobile applications, Meta SDK may collect the following types of data for advertising and analytics purposes:

• Device identifiers: Including advertising IDs (such as Google Advertising ID on Android and Identifier for Advertisers (IDFA) on iOS), device model, operating system version, and device settings.
• Usage data: Information about how you interact with our app, including features used, time spent in the app, and in-app events.
• Location data: General location information (at city or region level) may be collected if you have granted location permissions.
• Demographic data: Age range, gender, and other demographic information that may be inferred or provided.
• Ad interactions: Information about which ads you view, click, or interact with.

Purpose of Ad Tracking: We use this data to:

• Personalize advertisements: Show you ads that are more relevant to your interests and preferences.
• Measure advertising effectiveness: Understand which ads and campaigns are most effective.
• Optimize advertising campaigns: Improve our advertising strategies and reduce costs.
• Prevent fraud: Detect and prevent fraudulent activity related to advertising.

Platform-Specific Tracking Policies:

Android Devices: On Android devices, data collection and tracking for advertising purposes occurs while you are using the app. By using our Android application, you consent to this data collection and tracking. Our Android app does not provide an in-app option to opt out of ad tracking. However, you can limit ad tracking through your Android device's system settings by resetting your advertising ID or opting out of personalized ads in your device's privacy settings, though this may affect the relevance of advertisements you see.

iOS Devices: On iOS devices, we only collect and track data for advertising purposes if you have explicitly opted in through Apple's App Tracking Transparency (ATT) framework. If you choose not to allow tracking when prompted, we will not collect advertising-related data from your device. You can change your tracking preferences at any time through your device's privacy settings.

Data Sharing with Meta: The data collected through Meta SDK is shared with Meta (Facebook) in accordance with Meta's Data Policy. Meta uses this data for its own advertising and analytics purposes, as well as to provide advertising services to us. This data sharing is necessary for the functioning of Meta SDK and our advertising operations.

Your Rights Regarding Ad Tracking:

• Android: Our app does not provide an in-app option to opt out of ad tracking. However, you can opt out of personalized ads by adjusting your Android device's system settings. Go to Settings > Google > Ads > Reset advertising ID or Opt out of Ads Personalization.
• iOS: You can manage your tracking preferences through Settings > Privacy & Security > Tracking, where you can see which apps have requested permission to track you and revoke permission at any time.
• Withdraw Consent: You can withdraw your consent to ad tracking at any time by adjusting your device settings as described above. However, please note that some basic analytics may still be collected for app functionality purposes.
• Data Deletion: If you delete your account, we will stop collecting new advertising data associated with your account. However, Meta may retain data in accordance with their own data retention policies.

Legal Basis: Our collection and use of advertising data is based on:

• Consent: Your consent to data collection for advertising purposes (explicit on iOS, implied through app usage on Android).
• Legitimate Interest: Our legitimate business interest in optimizing our advertising campaigns and measuring their effectiveness.
• Contract: The performance of our contract with you to provide free or subsidized services through advertising revenue.

Third-Party Policies: Meta SDK is provided by Meta Platforms, Inc. The collection, use, and sharing of data through Meta SDK is also governed by Meta's Data Policy, available at https://www.facebook.com/privacy/policy/. We encourage you to review Meta's privacy practices to understand how they handle your data.

9. Passive Data Collection and Cookies

We reserve the right to passively collect information related to site usage, such as time spent on the site, areas visited, and sites linked to and from. Additionally, we may install cookies on members' devices in the future and collect further information to enhance your experience and analyze usage patterns.

10. Correspondence Records

If a member contacts any employee or affiliated person, a record of that correspondence may be kept for the purpose of responding to the inquiry and maintaining communication.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. You are responsible for reviewing this Privacy Policy regularly to stay informed about any updates or changes. We may, at our discretion, choose to notify you of significant changes via email or in-app notifications, but this is not guaranteed.

12. Agreement to Latest Policy

By continuing to use our app and services, you agree to the most recent version of this Privacy Policy, including any modifications or updates.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us at support@lingovoyager.com.

Subscription

The following terms apply to all subscriptions:

• Subscriptions will not be cancelled automatically if the account is deleted. They must be cancelled through the app store or play store.
• Subscriptions will be automatically renewed. After the free trial period, an automatic purchase will happen unless you cancel during the free trial period.
• Subscriptions cannot be transferred.

Feature Quotas

Certain features within Lingovoyager are subject to usage quotas that reset at different intervals. The following terms apply to these quotas:

• Reset Periods: Quotas may reset on a daily, weekly, monthly, or annual basis, depending on the specific feature.
• Quota Allocation: Quotas are designed to accommodate normal usage patterns for each feature.
• Quota Exhaustion: Once a quota limit is reached, access to the corresponding feature may be restricted until the quota resets. Lingovoyager reserves the right, at its sole discretion, to determine whether additional quota will be granted to an account.
• Quota Changes: Lingovoyager may modify quota limits, reset periods, or quota policies at any time without prior notice.

Limitation of Liability

The owner of Lingovoyager, including but not limited to their Instagram, Twitter, Telegram, LinkedIn, TikTok, and Facebook accounts, as well as any tools, services, or content provided through the app, hereby waives any liability for any losses, damages, or consequences resulting from the use of Lingovoyager and its related services. The use of the Lingovoyager account, its content, and any associated tools is solely at the user's own risk.
By using Lingovoyager, the user releases the owner, their social media accounts, partners, agents, employees, officers, managers, directors, shareholders, and affiliates from any liability for any losses, including but not limited to financial damages, personal injury, fraud, or other harms that may arise from the use of Lingovoyager, its content, and any associated services.

Disclaimer of Information and content

All content and information provided on this website/app is for entertainment and educational purposes only. While we strive to provide accurate and up-to-date information, none of the content on this platform should be solely relied upon for making financial, investment, or business decisions. Some of the information or content on this platform was generated with the help of AI. While Lingovoyager strives to provide accurate information, AI-generated content may contain inaccuracies, errors, or outdated information. You must independently verify and validate any information before relying on it.
Neither Lingovoyager nor its third-party providers warrant or guarantee the accuracy, completeness, or reliability of any content, advice, opinions, or statements made on this platform. Lingovoyager is not responsible for any errors or omissions, nor for any outcomes resulting from the use of this information.

AI Functions and Content Precision

Some of the functions within our application use artificial intelligence (AI) technology, and the app contains content generated by AI. While we strive to provide accurate and reliable content, AI-generated content may not always be precise, complete, or up-to-date. Users should exercise caution and independently verify any content or information provided through AI-powered features before relying on it for important decisions.

By continuing to use our services, you acknowledge that you have read, understood and agreed to the content here.